Novatrice Assurances
Novatrice Assurances is a consulting, engineering, and assistance firm specialized in the fields of insurance, risk management, professional training, and strategic support for organizations. Founded in 2018 and operational since 2019, the firm works with individuals, businesses, public and private institutions, as well as national and international organizations, in the Republic of Congo and abroad. Our mission is to provide solutions tailored to the insurance and organizational challenges faced by our clients, offering them professional, personalized, results-oriented support. Thanks to multidisciplinary expertise, Novatrice Assurances supports its partners in several key areas: legal and administrative assistance in the event of a claim; consulting in insurance, micro-insurance, and bancassurance; needs analysis and risk identification; the development and implementation of management systems and internal procedures; market studies and sector surveys; specialized training in insurance, risk management, and compliance; coaching and skills development for executives and managers; and finally, assistance to businesses in their development and transformation projects. When it comes to claims, we act as a technical interface between policyholders and insurance companies, in order to guarantee respect for victims' rights, proper file management, and compensation in accordance with legal and contractual provisions. Convinced that risk management is an essential lever for performance, we put our expertise at the service of securing operations, improving governance, and strengthening organizational capacities. Over the years, the firm has built a recognized expertise in the Republic of Congo, before expanding its activities internationally, establishing a presence in the Democratic Republic of Congo since 2023, then in the Republic of Côte d'Ivoire in 2025, thus confirming its regional vocation within the African space.
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Novatrice Assurances
Novatrice Assurances is a consulting, engineering, and assistance firm specialized in the fields of insurance, risk management, professional training, and strategic support for organizations. Founded in 2018 and operational since 2019, the firm works with individuals, businesses, public and private institutions, as well as national and international organizations, in the Republic of Congo and abroad. Our mission is to provide solutions tailored to the insurance and organizational challenges faced by our clients, offering them professional, personalized, results-oriented support. Thanks to multidisciplinary expertise, Novatrice Assurances supports its partners in several key areas: legal and administrative assistance in the event of a claim; consulting in insurance, micro-insurance, and bancassurance; needs analysis and risk identification; the development and implementation of management systems and internal procedures; market studies and sector surveys; specialized training in insurance, risk management, and compliance; coaching and skills development for executives and managers; and finally, assistance to businesses in their development and transformation projects. When it comes to claims, we act as a technical interface between policyholders and insurance companies, in order to guarantee respect for victims' rights, proper file management, and compensation in accordance with legal and contractual provisions. Convinced that risk management is an essential lever for performance, we put our expertise at the service of securing operations, improving governance, and strengthening organizational capacities. Over the years, the firm has built a recognized expertise in the Republic of Congo, before expanding its activities internationally, establishing a presence in the Democratic Republic of Congo since 2023, then in the Republic of Côte d'Ivoire in 2025, thus confirming its regional vocation within the African space.
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Novatrice Assurances has transformed our approach to risk. Beyond the contract, their expertise in risk management and their responsiveness during our claims make them an indispensable strategic partner for my business growth.
I was impressed by their human support. Whether for our travel insurance or fire protection, the team offers clear solutions and training that have genuinely strengthened the safety of our staff.
Finding tailored protection as a freelancer is not easy. Novatrice Assurances gives me total peace of mind through personalized follow-up and constant availability. An expertise I highly recommend.